Embarrassment of Riches (9/13/98)
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Good gravy, anyone who doubted that Apple was serious about this whole iMac thing must be reconsidering by now. Only four weeks after the system's release, Apple has issued three-- count 'em, three-- service updates to address various bugs and abnormalities. The first two corrected USB "issues," including printing problems, and high-speed modem connection woes. The third, released scant days ago, is a firmware update that addresses an issue with the iMac's internal CD-ROM drive, which apparently "reduces the amount of vibration caused by certain CDs." iMac users can download it from Apple's support site.

For the record, we personally haven't had any problems with the iMac's CD-ROM drive not being able to read a particular CD. The only problem we've encountered so far involved the bundled Kai's Photo Soap CD being extremely loud in the drive, but since the disk was only needed for the software's installation and its first launch, we haven't used the disk since. Those of you who have iMacs and can't seem to read certain CD's, Apple's firmware update may help, but be warned-- a few people have reported that the patch solves some problems while creating others. iMacInTouch has some good comments.

Potential problems notwithstanding, we have to say, we're mighty impressed with Apple for keeping on top of these issues and fixing the glitches so quickly. Of course, the other way to read the situation is to say that Apple released a computer so buggy that it required three software patches in its first month on the market. It all depends on whether you're a glass-half-empty or a glass-half-full kind of person.

 
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The above scene was taken from the 9/13/98 episode:

September 13, 1998: Apple continues to support the iMac with superhuman speed, releasing its third support patch in four weeks. Meanwhile, rumors about nifty remote control features of next year's consumer laptop have couch potatoes everywhere abuzz, and Noah Wyle's Emmy appearance, complete with Jobsian facial hair, keeps everyone guessing...

Other scenes from that episode:

  • 1009: Changing Channels (9/13/98)   Yes indeedy, the iMac comes with an infrared port all right. Pretty cool, huh? Or, at least it would be, if there were any truly practical applications for that IR port. So far the only thing we've tried to do is wirelessly network the iMac and a PowerBook 1400, to no avail-- we think we got them to see each other for a brief instant, by holding the PowerBook right up against the iMac's port, which is a position we consider untenable at best...

  • 1010: Time Machine (9/13/98)   Faithful viewer Steve Pissocra breaks radio silence to ask the following: ÒDid ya see Noah (Steve Jobs) Wyle at the Emmys Sunday night? The beard, the hair, oh man, talk about flashbacks...Ó

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