Third Time's The Charm (7/28/03)
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Quick, everyone start practicing your "Irrepressible Optimism Despite Everything History Has Ever Taught Us" faces, because you're going to need an appropriate expression to wear the next time you wander into Best Buy. You all know that the Keeper of the Big Yellow Tag has dropped the ball and been canned twice with the whole Apple-Authorized Reseller thing. Or is it three times? We lost count at some point over the course of the past six years. Let's see, there was the original retail shakeout in 1998, when Best Buy got the hook for using the display Performas as the official test targets for its grand "Can the staff extinguish a flaming computer entirely by spitting on it?" experiments. Then they came back on board to get some of that sweet, sweet iMac action and left again after having botched the entire campaign to a degree that can only be described as "unparalleled." Or possibly "brick-stupid."

As far as we can recall, though, there haven't been any further splits since Best Buy came back yet again last September just to sell iPods-- and apparently that's been going well enough that Apple has renewed confidence in Best Buy's ability to move Macs, too. Rumors of yet another unholy alliance have been swirling for some time, and now Mac Rumors reports that, yes, selected Best Buy stores will once again be selling Macs-- some possibly as early as today, although the official launch is apparently next month. The test program is reportedly "focused in California and Illinois, with scattered stores in other states (AZ, VA, NY, MD, MN)." If you happen to live near a Best Buy in once of these locations, head on in and maybe you'll see a wide selection of Macs available for sale. If you hurry, you may even see them before they're set on fire and covered in phlegm.

Oh, but wait-- things are going to be different this time! Apple has a plan to keep Best Buy's Macs both unsinged and mucus-free, and that plan is the old "Do The Stores' Job For Them" strategy: Apple will stick its own full-time sales reps into Best Buy stores, who will presumably field customers' questions about Apple products with polite and accurate answers-- in stark contrast to responding with tear gas and rubber bullets, as was store policy previously. This tactic has worked well in the past; it's transformed shopping for a Mac at CompUSA into an experience that, while certainly not perfect, at least no longer has Mac users longing for the release that only merciful death can bring. Woo-hoo!

Provided that Apple can break the Curse of the Yellow Tag, this is all ultimately good news. Sure, buying a Mac in a dank warehouse surrounded by the decaying corpses of fallen bargain-hunters falls a little short of the posh Apple retail store experience, but there are a lot more Best Buy stores scattered across the land; location, location, location. And putting Macs where "regular people" shop for electronic equipment ought to improve mind share, and possibly even-- dare we say it?-- market share. We've also heard from viewers who have encountered some very liberal interpretations of the chain's price-matching policy, which might score you a sweet deal if you're devious enough to, say, write in lower prices on a CompUSA circular with a black Sharpie. Besides, we've been holding our breath since September waiting for the Best Buy-iPod relationship to crash and burn, and it never has; maybe this latest arrangement really is going to work out after all. Maybe.

 
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The above scene was taken from the 7/28/03 episode:

July 28, 2003: IBM's partnership with the alleged "next-generation Pixar" may not bother Steve, but the fact that Big Blue reportedly hasn't even started making G5 processors yet just might. Meanwhile, reports that iTunes Music Store songs become brain-melting death tones when taken overseas may be slightly exaggerated, and Apple decides to give Best Buy another chance-- again...

Other scenes from that episode:

  • 4102: Relationship Pressures (7/28/03)   Okay, you can stop worrying now. Well, not generally, of course, because your life is, indeed, one big ol' mess. (Hoooo boy, where did you ever go so wrong?) But at least you can stop fretting about an IBM-Apple rift tearing asunder the two companies' relationship just as Big Blue looks to become Apple's G5-makin' savior. We mentioned last week that things might get a little tense, seeing as how IBM has just partnered up with Threshold Digital Research Labs, a venture aiming to dethrone His Steveness's other company as King of Computer-Generated Movies by becoming, as they put it, the "next-generation Pixar."...

  • 4103: Foreign Travel Advisory (7/28/03)   Okay, people, you know us by now; we practically breathe melodrama, and we live to sow the seeds of panic and angst among the unsuspecting general Mac-using populace. And yet even we aren't going to hand you this malarkey about your iTunes Music Store downloads suddenly self-destructing if you set foot outside of the United States...

Or view the entire episode as originally broadcast...

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